Key Responsibilities:

·         Provide a high level of customer service at all times; project and maintain a positive image on behalf of CRES with those contacted in the course of work.

·         Manage vendor relationships to ensure service levels are maintained in accordance with the terms of the agreement

·         Interfaces/coordinates vendor contract activities on-site.

·         Monitor and control daily performance of operations, maintenance and ensure that all activities are performed.

·         Prepare and maintain records and prepare reports of work accomplished and in progress.

Event Management

·         To supervise and coordinate the setup of venue and provide assistance to meet the AV and technical requirements of events.

·         ii. Coordinate with out-sourced workers on provision of service for bank's events e.g. setup of backdrop. stage and venue; delivery of event materials.

·         iii. To provide administrative support in the meeting suites i.e. manage the reception counter, answer enquires and enter bookings into a computer system upon receipt of request, if needed; setup meeting room according to user's specification etc,

·         iv. Assist in coordinating and implementing (with the caterer) all aspects of a group event, including conference room setup and booking, presentation (AV), arrangements for sizable team meetings and catering lunch, and guest services during an event.

FLOOR CO-ORDINATION

·         Serve as the major liaison with the AV vendor / IT department in terms equipment usage and maintenance; control the usage of AV equipment and maintain the AV system in good condition.

·         Monitor the inventory of all stationery and office supplies and take charge of the ordering and replenishment of these items. (Stationery includes pens, papers, letterheads, files etc.)

Requirements:

·         Fluent spoken and written English.

·     Must be highly organized and methodical in your approach to work.

·     Must have high expectations of quality.

·          Should have an abundance of diligence and initiative.

·         Ability to work in a fast paced environment with strong adaptability and flexibility skills

·         Experience in initiating, negotiating, establishing and managing vendor/supplier contracts

·         Strong oral and written communication skills

·         Computer skills - Microsoft Word, Excel, Powerpoint and Outlook